![](https://www.wsha.org/wp-content/uploads/Connie-Pray-for-web.jpg)
Assistant Director, Client Services and Compliance
- Manages a variety of complex and technically challenging claims.
- Conducts file reviews and performs audits.
- Provides coaching and training to adjusting staff and engagesĀ in ongoing continuing education.
- State of Washington certified self-insured claim administrator.
- More than 20 years of professional workers’ compensation claim management experience.