Resources Archive
- Overview PowerPoint
- Introduction
- Best Practices Slides
- Background information on Medicaid Emergency Department Use
- Department of Psychiatry Emergency Department Case Management Program in San Francisco – Kathy O’Brian
- EDIE demonstration screen – Rudberg
- EMTALA Fact Sheet
- Health Integration Project: Emergency Department Navigation in Oregon – Henderson
- How Payors can Contribute – Thompson
- Implementing Emergency Room Best Practices
- Seven Best Practices – Schlicher, Anderson, Neven
- Managing Difficult Conversations – Anderson
- Policy: Care Management in the ED (Sample Policy)
| Best Practice | Goal |
|---|---|
| A) Electronic Health Information | Exchange patient information among emergency departments |
| B) Patient Education (Translated into multiple languages.) | Help patients understand and use appropriate sources of care |
| C) Patient Review and Coordination (PRC) Information | Ensure hospitals know when they are treating a PRC patient and treat accordingly |
| D) Patient Care Plans | Assist clients with their care plans |
| E) Narcotic guidelines | Reduce drug-seeking and drug-dispensing to frequent ER users |
| F) Prescription Monitoring | Ensure coordination of prescription drug prescribing practices |
Archive: Media and Articles
- ER limit press release
- January 28, 2015: Coalition of hospitals, physicians and Health Care Authority getting national attention (read the press release here)
- Letter to HCA and legislators regarding non-emergent conditions
- Seattle P-I article
- Spokesman Review article
- The Daily News Online, Longview, WA article
- TDN.com article
- WSMA video: Reducing Preventable ER Visits (30:50)
- WSMA video: Reducing Preventable Emergency Room Visits (5:25)
